Papers with dialog policy learning

3 papers
Doc2Bot: Accessing Heterogeneous Documents via Conversational Bots (2022.findings-emnlp)

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Challenge: Documents contain various structures that hinder the ability of machines to comprehend . user information needs are often underspecified, and the nature of heterogeneous documents poses challenges.
Approach: They propose a dataset for building machines that help users seek information via conversations . their dataset contains over 100,000 turns based on Chinese documents from five domains .
Outcome: The proposed tasks are challenging and worthy of further research.
HERALD: An Annotation Efficient Method to Detect User Disengagement in Social Conversations (2021.acl-long)

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Challenge: Existing work on detecting user disengagement requires hand-labeling many dialog samples . Currently, self-reported user ratings are constrained to a static corpus .
Approach: They propose an efficient annotation framework that denoises dialog samples instead of manually labeling them.
Outcome: The proposed framework improves annotation efficiency significantly and detects user disengagement in two dialog corpora.
A Collaborative Multi-agent Reinforcement Learning Framework for Dialog Action Decomposition (2021.emnlp-main)

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Challenge: Currently, most reinforcement learning methods for dialog policy learning train a centralized agent that selects a predefined joint action concatenating domain name, intent type, and slot name.
Approach: They propose a hierarchical multi-agent framework in which each part of the action is led by a different agent and a joint optimization process that makes agents can exchange their policy information.
Outcome: The proposed framework reduces labor costs for action templates and decreases the size of the action space for each agent.

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